Interactive Voice Response (IVRS) Platform
VCSGroup develops Interactive Voice Response (IVR) platform for telcos. This implies investment in telco based servers, signaling cards & voice cards on which development is done to integrate them with telcos signaling, network elements and billing gateway. VCSGroup servers are integrated with telcos MSC, SMS, USSD & WAP gateway to provide IVRS platform to telco.
Outbound Dialer (OBD) Platform
Outbound Dialer (OBD) Platform is developed in similar method as above mentioned IVRS Platform. The investment in servers, cards and integration with telco’s MSC, SMS, USSD & WAP gateway is required. The OBD platform is used by telco and companies to reach out to customers and make them aware of services & products.